Your privacy matters

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and this Privacy Policy explains what personal information we, Liberty Personal Injury Law Firm, PLLC (“Firm,” “we,” “us,” or “our”), collect from you through our website, www.libertyinjurylaw.com (the “Site”), how we use it, and under what circumstances we disclose it. By using our Site, you accept the practices described in this Privacy Policy.

We may collect non-personal information, such as domain name and IP address, browser and operating system type, referral source, and which pages of our Site you visit.

If you communicate with us through our Site, including through a contact form, consultation request, or intake pop-up form we collect the information you voluntarily provide, which may include your name, email address, phone number, and details about your legal matter.

If you provide your phone number and consent to receive text messages from us, whether verbally during an intake or consultation call, in writing through your signed engagement agreement with the Firm, by submitting either intake form via the Site, or by texting us first. We collect your phone number and your consent status for the purpose of sending you SMS text messages as described in Section 6 (Text Messaging / SMS Terms) below.

We may contact you via email or SMS text message (where you have separately consented, per Section 6) about your inquiry, scheduling, case updates, or changes to this Privacy Policy.

We use the information we collect primarily to:

• Respond to and manage your inquiries and consultation requests;
• Provide, maintain, evaluate, and improve our services and Site;
• Schedule and follow up on consultations and appointments;
• Communicate with you about your matter, by phone, email, or SMS text message where you have consented; and
• Provide customer support.

If you have opted in to receive SMS text messages, we use your phone number solely to send you the conversational and informational messages described in Section 6. We do not use your phone number or SMS opt-in status for any purpose beyond what you consented to.

We use “cookies” on this Site. A cookie is a small piece of data stored on a visitor’s device that helps us recognize repeat visitors and improve your experience on our Site; for example, so you do not need to re-enter information more than once. Cookies also allow us to understand how visitors use our Site. Use of a cookie is not linked to any personally identifiable information collected on our Site.

We follow generally accepted industry standards to protect information submitted to us, both during transmission and once received. Sensitive information is encrypted in transit; you can verify this by looking for a closed lock icon or “https” at the beginning of the web address. Only employees who need access to personal information to perform their job duties (for example, intake or billing) are granted such access, and the systems on which we store personal information are maintained in a secure environment. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We do not sell personal information, and we do not share the personal information we collect, including any SMS opt-in consent or phone number provided for text messaging purposes with third parties or affiliates for their own marketing purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We may disclose personal information when required by law, or in the good-faith belief that disclosure is necessary to:

• Cooperate with investigations of unlawful activity or comply with legal process;
• Protect and defend the rights or property of the Firm and this Site; or
• Identify individuals who may be violating the law, the rights of third parties, or misusing our Site.

We may also share information with service providers who assist us in operating our Site or delivering our services (for example, our SMS/text messaging platform provider), solely to provide that service to us and on terms that prohibit their use of your information for any other purpose. These service providers are not permitted to use your mobile opt-in or SMS consent information for their own marketing purposes.

If you voluntarily disclose personal information in a public area of the Site or online (for example, in a review or discussion board), that information may be collected and used by others; you are solely responsible for maintaining the confidentiality of information you choose to share publicly.

If you consent to receive conversational and informational SMS text messages from Liberty Personal Injury Law Firm, PLLC, you agree to receive conversational and informational text messages from us, including messages responding to your inquiries, confirming or scheduling consultations, and providing updates related to your interaction with the Firm.

Consent to receive text messages is obtained in one of the following ways: (1) verbally during an intake or consultation call, using a standard disclosure consistent with this section, (2) in writing through your signed engagement/retainer agreement with the Firm; or (3) if you text our published phone number first or complete the intake form online, which constitutes your implied consent to receive conversational replies from us related to that conversation.

By opting in, you agree to the following terms:

• Reply STOP at any time to opt out of receiving further text messages from us.
• Reply HELP for support, or contact us at (954) 850-6839 or Edon@libertyinjurylaw.com.
• Message and data rates may apply.
• Messaging frequency may vary.
• Consent to receive text messages is not a condition of purchasing any services from the Firm.
• Carriers are not liable for delayed or undelivered messages.
• No mobile opt-in or text message consent will be shared with third parties or affiliates.

If you text our published phone number first, that message constitutes implied consent for us to reply conversationally to your inquiry. It does not by itself constitute consent to receive ongoing informational text messages (such as case status updates); we will still confirm consent for those separately, verbally or in writing, as described above.

This Privacy Policy is available at www.libertyinjurylaw.com/privacy-policy and is linked in the footer of every page of our Site. It is also referenced during the verbal consent disclosure on intake and consultation calls, and within the engagement agreement for clients who consent in writing.

This Site may contain links to other websites. We are not responsible for the content or privacy practices of any third-party site. We encourage you to review the privacy policy of any site you visit that collects personal information.

By using this Site, you consent to the collection, use, and disclosure of information as described in this Privacy Policy. If we make changes to this Privacy Policy, we will post the revised policy on this page along with an updated effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, or if you believe we are not abiding by it, please contact us at:

Liberty Personal Injury Law Firm, PLLC
Phone: (954) 737-3366
Email: contact@libertyinjurylaw.com